Customer Symptoms:A young couple had recently moved into a home and had noticed that water would not drain in the bathtub when they showered.
Issue:We sent a technician to the residence who immediately noticed that there were hairs and bits of paper sticking out of the drain.
Resolution:The technician was able to remove the safety plate from the drain and insert his plumbing snake into the pipe. After moving it around inside the drain, the technician was able to finally pull out large amounts of hair and papers from old shampoo labels. He replaced the cover and turned on the faucet in the bathtub to ensure that the drain was properly functioning.