Customer Symptoms:A customer called us to report the sound of water dripping in his home. After checking the sinks, bathtubs and fixtures, he turned to our technicians for help.
Issue:He informed the customer that the leak was coming from inside the house rather than outside the building. After checking all of the fixtures, the technician saw a sink in the basement that the customer had admittedly overlooked.
Resolution:We were able to turn off the water, replace the worn washer and restore water supply to the house.