Customer Symptoms:

A business owner called us to report a sewer smell in his building.

Issue:

After our technician arrived, he used a miniature camera to examine the sewer pipes and saw that one pipe in particularly was particularly corroded.

Resolution:

He informed the business owner that his best option in this case would be to completely replace the pipe to prevent hazardous sewer gases from escaping into the building. The client agreed with our technician and gave him permission to replace the damaged copper pipe with a more resilient PVC model.