Customer Symptoms:A homeowner called us to report that he had recently installed a lavish garden with exotic plants, multiple fountains and a Koi pond but lately he has been experiencing a serious water shortage in his home.
Issue:We met with the client and, while our technician was impressed with his extensive water garden, he found that the client was using too much water outside. The technician needed to evaluate his current water supply and his source for obtaining water.
Resolution:Because the client did not have a well that was fed by a nearby lake or stream that would constantly replenish the water supply, he had to be more careful in terms of his water distribution system. Our technician noted that his well only produced 0.5 gallons of water per minute and his pond was already nearly maxing that out. The technician was able to successfully install a cistern in which he could hold water to provide more efficient water service to his home.