Ritz Plumbing is seeking a dependable and organized Office Assistant to support our day-to-day operations. This position works closely with our office staff, technicians, customers, and management team to help keep schedules, records, communications, and administrative tasks organized.
We’re looking for someone who is professional, detail-oriented, comfortable speaking with customers, and able to handle multiple responsibilities throughout the day. Experience working for a plumbing, HVAC, electrical, construction, or home service company is a plus.
Responsibilities
- Answer and direct incoming phone calls.
- Assist customers with general questions and service requests.
- Enter and maintain customer and job information.
- Assist with appointment scheduling and technician coordination.
- Perform general data entry and administrative tasks.
- Organize digital and physical records.
- Assist with invoices, work orders, and other service documentation.
- Communicate with customers regarding appointments and service updates.
- Support dispatchers, technicians, and management as needed.
- Help maintain an organized and professional office environment.
Skills
- Previous administrative or office experience preferred.
- Strong organizational and time-management skills.
- Professional phone and customer service skills.
- Comfortable using computers and standard office software.
- Accurate data-entry skills.
- Strong written and verbal communication.
- Ability to multitask and prioritize assignments.
- Attention to detail.
- Dependable, punctual, and professional.
- Home service or construction industry experience is a plus.
Ability to Commute
Los Angeles County, CA (Required)
Ability to Relocate
Los Angeles County, CA: Relocate before starting work (Required)
Work Location
In person
